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Resources for Injured Workers

Minor injuries - first aid only - no medical treatment needed

  1. Report injury to supervisor or building manager immediately.
  2. Supervisor or building manager will provide State required injury packet to document basic information regarding injury, such as who, what, where, when, how, and if any hazards were present.
  3. Supervisor or building manager will complete a supervisor report of injury which should accompany your statements and report.
  4. A completed injury report, along with the supervisor's report should be emailed to the Office of Human Resources at hrpay@ucmo.edu as soon as possible following the injury.
  5. If you have questions, please contact Human Resources @ 660-543-4255.

Injury requiring medical attention - not life threatening

  1. Contact CARO Medical treatment authorization line @ 1-800-624-2354 immediately 24 hours a day/7 days a week.  Be prepared to give specific incident details to the intake specialist so that care can be authorized before seeking medical attention.
  2. Employee must contact their supervisor immediately.
  3. Supervisor will provide the State required injury packet to document basic information regarding injury, such as who, what, where, when, how, and if any hazards were present.
  4. Supervisor will complete a supervisor report of injury which should accompany your statements and report.
  5. A completed injury report, along with the supervisor's report should be emailed to the Office of Human Resources at hrpay@ucmo.edu as soon as possible following the injury.
  6. If you have questions, please contact Human Resources @ 660-543-4255.

Injury - Life Threatening

  1. Do Not Move the injured party unless their surroundings are dangerous.
  2. Call 911 immediately and request an ambulance.  Be prepared to give specific information about your location (building & room #) and the name of patient.  Stay on phone until Dispatcher has all appropriate information.  NOTE:  911 Operator will notify Public Safety if injury is on UCM Campus.
  3. Have someone meet the Emergency Responders (Fire/Ambulance) and guide them to the patient.
  4. UCM Dispatch will send a UCM Police Officer to assist until the ambulance arrives.
  5. UCM Dispatcher will contact the Office of Human Resources and employee's supervisor.
  6. Human Resources or employee's supervisor will contact the employee's emergency contact, if appropriate.
  7. Human Resources and employee's supervisor will hep complete required State of Missouri Workers Compensation paperwork and contact CARO for authorization.

Note:  If work-related injury/accident, the State of Missouri Workers Compensation - Central Accident Reporting Office (CARO) must pre-authorize medical treatment - unless the injury/accident is a life threatening emergency situation.  CARO # 1-800-624-2354.

CARO directs care and will not authorize treatment at the University Health Center.

CARO reviews all claim documents and has sole responsibility to determine the compensability of claim.

Forms

State Employee Workers' Compensation Reporting Packet contents include:

Note:  Download files to complete and save them; form completion in a browser window will result in a loss of information.

Frequently Asked Questions

Workers' Compensation for Missouri State Employees FAQs - Printer Friendly

What is Workers’ Compensation?

Benefits payable to an employee by his or her employer without regard to liability in the case of injury, disability or death as a result of occupational hazards.

Who is covered?

All employees, full or part-time.

What is covered?

Injury by accident arising out of and in the course of employment if the accident was the prevailing factor in causing the medical condition and disability.

Time of Coverage

Coverage begins the first minute an employee is on the job and continues while the employee is working.

What about Occupational Diseases?

1. It must arise out of an in the course of employment.
2. It cannot be an “ordinary disease of life”, unless it follows as an incident of an occupational disease.
3. The occupational exposure was the prevailing factor in causing the medical condition and disability.

What are the Workers' Compensation Benefits?

  • Medical care to cure and relieve the effects of the injury. This includes
    doctor’s fees, hospital costs, lab tests, x- rays, pharmacy charges, prosthetic devices, etc.
  • Payments based on lost wages. These payments are for “temporary disability”, or inability to work,
    authorized by a physician. Payments may also be made if there is a permanent disability-for example, the loss of an eye or the amputation of a finger or limb.
  • Rehabilitation services. Often this is physical therapy, but should an injury keep you from returning to your usual job, you may qualify for retraining and vocational rehabilitation.

How much are the payments?

Two thirds of your weekly wage up to a maximum set by law. Payments will not be made the first three days (the waiting period) during which the employer is open and operating for business unless the disability exceeds fourteen (14) days.

Early Return to Work

The State of Missouri is committed to returning employees injured on the job to temporary modified duty during recovery when feasible. Consult with your human resource officer or CARO regarding the State’s Early Return to Work Program.

A Problem?

Most injuries are handled routinely. However, if you think you have not received all the benefits due you; contact your employer or the Central Accident Reporting Office (CARO). Most questions can be resolved with a single telephone call.

If questions or concerns cannot be resolved by CARO, you may wish to obtain advise from the Missouri Division of Workers’ Compensation. If the problem cannot be resolved, you may wish to file a “formal” claim with the Division. You may desire to obtain an attorney, however, contacting CARO or the Division may resolve your claim. If not, your claim may be heard by an administrative law judge.

How to get Benefits.

Check List

  1. Report all injuries immediately to your employer. Document the time, place, name(s) of witnesses and nature of the injury in a written report.
  2. If medical treatment is required, you or your employer should contact 1-800-624- 2354, 24 hours a day for the name of an authorized medical care provider in your area, prior to seeking treatment. A pharmacy card may be issued if medications are necessary as prescribed by the authorized treating physician. The State of Missouri will not pay for medical treatment you receive if you do not utilize authorized medical providers. However, you may seek your own medical care with the provider of your choice at your own expense.
  3. Unless it is an emergency, do not seek aid without informing your employer and going to authorized medical providers
  4. If it is an emergency, seek initial treatment at the nearest hospital emergency room or medical clinic. Then notify your employer as soon as possible.
  5. Notify the hospital or clinic that your injury is a workers’ compensation injury and give the name, address and telephone number of your employer.
  6. Surgeries and the purchase or rental of medical equipment should be preapproved by CARO.
  7. Mileage may be submitted to CARO for treatment outside the local or metropolitan area from the employee’s principal place of employment.

Workers’ compensation benefits may be reduced for injuries sustained in conjunction with the use of alcohol or controlled, nonprescribed drugs. Benefits may be forfeited if shown that the use of alcohol or controlled, nonprescribed drugs was the proximate cause of the injury.

Prompt report is the key! Avoid unnecessary delays or denials by notifying your employer immediately of an injury.

Fraudulent action on the part of an employee, employer, or any other person is unlawful and subject to a Class D felony and a fine up to $10,000.

Questions?  Contact:
Missouri Office of Administration
Risk Management Section
Central Accident Reporting Office “CARO”
P.O. Box 809 Jefferson City, MO  65102
573-751-2837
Toll Free: 1-888-622-7694


E-mail:   caro@oa.mo.gov

Step-By-Step Instructions

 

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