Note: If work-related injury/accident, the State of Missouri Workers Compensation - Central Accident Reporting Office (CARO) must pre-authorize medical treatment - unless the injury/accident is a life threatening emergency situation. CARO # 1-800-624-2354.
CARO directs care and will not authorize treatment at the University Health Center.
CARO reviews all claim documents and has sole responsibility to determine the compensability of claim.
State Employee Workers' Compensation Reporting Packet contents include:
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Workers' Compensation for Missouri State Employees FAQs - Printer Friendly
What is Workers’ Compensation?
Benefits payable to an employee by his or her employer without regard to liability in the case of injury, disability or death as a result of occupational hazards.
Who is covered?
All employees, full or part-time.
What is covered?
Injury by accident arising out of and in the course of employment if the accident was the prevailing factor in causing the medical condition and disability.
Time of Coverage
Coverage begins the first minute an employee is on the job and continues while the employee is working.
What about Occupational Diseases?
1. It must arise out of an in the course of employment.
2. It cannot be an “ordinary disease of life”, unless it follows as an incident of
an occupational disease.
3. The occupational exposure was the prevailing factor in causing the medical condition
and disability.
What are the Workers' Compensation Benefits?
How much are the payments?
Two thirds of your weekly wage up to a maximum set by law. Payments will not be made the first three days (the waiting period) during which the employer is open and operating for business unless the disability exceeds fourteen (14) days.
Early Return to Work
The State of Missouri is committed to returning employees injured on the job to temporary modified duty during recovery when feasible. Consult with your human resource officer or CARO regarding the State’s Early Return to Work Program.
A Problem?
Most injuries are handled routinely. However, if you think you have not received all the benefits due you; contact your employer or the Central Accident Reporting Office (CARO). Most questions can be resolved with a single telephone call.
If questions or concerns cannot be resolved by CARO, you may wish to obtain advise
from the Missouri Division of Workers’ Compensation. If the problem cannot be resolved,
you may wish to file a “formal” claim with the Division. You may desire to obtain
an attorney, however, contacting CARO or the Division may resolve your claim. If not,
your claim may be heard by an administrative law judge.
How to get Benefits.
Check List
Workers’ compensation benefits may be reduced for injuries sustained in conjunction with the use of alcohol or controlled, nonprescribed drugs. Benefits may be forfeited if shown that the use of alcohol or controlled, nonprescribed drugs was the proximate cause of the injury.
Prompt report is the key! Avoid unnecessary delays or denials by notifying your employer immediately of an injury.
Fraudulent action on the part of an employee, employer, or any other person is unlawful and subject to a Class D felony and a fine up to $10,000.
Questions? Contact:
Missouri Office of Administration
Risk Management Section
Central Accident Reporting Office “CARO”
P.O. Box 809 Jefferson City, MO 65102
573-751-2837
Toll Free: 1-888-622-7694
E-mail: caro@oa.mo.gov