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  4. Computer Support Specialist
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Computer Support Specialist

A person working with a network switch system

 

Step into an exciting career this this fast-growing industry

Through the University of Central Missouri's Computer Support Specialist certificate program, you will learn to provide technical assistance to computer system users, answer questions and resolve computer problems. Computer support specialists are in high-demand throughout the nation with the US Department of Labor reporting anticipated job growth of 11 percent through 2026. Average pay for these professionals is approximately $48,200 with approximately 2,900 new jobs expected over the next five years. Students successfully completing the course will be well prepared to take the industry-recognized CompTIA A+ exam with a voucher provided. Through this program, students earn an industry-recognized certificate and continuing education units which may not be applied to a degree program and are not eligible for federal financial aid.

UCM certificate cost icon   $3,495
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Classes forming now. Let us know of your interest, and we will keep you informed of all course offerings.

Contact hours icon    280 hours  Prerequesites checklist icon   High school diploma or GED; understand basic use of computers; basic eighth-grade math and reading skills.

 

Gain the skills you need to be successful and prepare for certification examwoman-working-at-computer-station

Learn how to provide assistance related to use of computer hardware and software, including printing, installation, word processing, electronic mail and operating systems. Support specialists typically work within a company that uses computer systems for day-to-day business or directly for a computer hardware or software service provider. The field includes both technical support specialists as well as help-desk technicians.

 

What you will learn

  • Knowledge in computer hardware, software and peripherals such as central processing units, servers, monitors, cables, network systems, printers, plotters and modems
  • Current technology related to modern applications, networks and telecommunications and equipment and software required to maximize system support
  • Procedures for installing, configuring, upgrading, troubleshooting and repairing hardware, software and peripherals.

 

 

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